Payment & Shipping

PAYMENT & SHIPPING

We will make every effort to deliver within the time stated, but cannot be held liable for any loss caused to you by late delivery. Before placing your order, please ensure that all contact details are correct, so that we can notify you of any delivery issues.

• FREE SHIPPING OVER £75 - All orders over £75 are eligible for free shipping and will be shipped using Royal Mail 1st class Signed.
• STANDARD DELIVERY 3-5 DAYS £3.95.

For shipping outside of the UK, please contact us directly at contact@lunauk.co.uk
Special deliveries are available upon request – please contact us directly.
If you are unavailable when Royal Mail tries to deliver your order, they will usually try to deliver again the next working day or leave a card to offer you a collection from a local collection point. If you should refuse delivery of goods, or are not available to accept the delivery on both delivery attempts, you will be required to cover any extra costs incurred.

ADDITIONAL INFORMATION

Click & Collect please state your preferred shop.
If your order is placed before 1pm we will endeavour to send it by 1st class on the same day and we will send you a Royal Mail tracking number.
Please note that whilst stock levels are live with our boutiques all items are subject to availability.
We cannot be held liable for any consequential loss caused by late delivery or failure to deliver by the company's appointed courier.
contact@lunauk.co.uk
Many thanks for your understanding at this time.